When
attempting to process a credit card, the following message is returned:
Socket Error 10049.
Reason:
A program
update has been improperly applied or your internet connection may not be
working properly.
Resolution:
Version 9 and newer
To resolve
this issue, ensure that your Internet connection is working. Open any browser
and access any website. If your Internet connection is working but you have
recently downloaded an update to the program, continue with the following
steps:
Choose Help > Software Updates
> Check For Updates.
Follow the
prompts on the installation screens.
Close Point
of Sale and then reopen it.
Process the
credit card.
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