When
attempting to process a credit card transaction or settling credit card
transactions, you see one of the following messages:
INV BATCH SEQ
You are encountering a credit card
processing error, if you continue you may lose transactions
Reasons:
You may
receive INV BATCH SEQ or Invalid Batch Sequence because:
Point of
sale is not on an up to date release.
Processing
credit cards in multiple company files using the same merchant account number.
There is a
problem with the credit card batch.
Batch was
settled at a client workstation rather than at the server.
POS software
was installed.
Resolution:
Update your program to the most
current release and
if you are using multiple locations or data files, be sure you are using
multiple merchant account numbers.
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