POS Workstation (Client) not connecting to Server

Following are some common issues that are generally experienced when POS is opened on client workstation :

• Unable to enter any text in the Select Company Data File field and you get an error: "Fixing the Connection".
• You are getting the error: "You are not connected to the server"
• Specify the Server and Company Data File
• Point of Sale is grayed out

Common Causes

There are following causes for these connection issues :

• The server workstation is not in multi-user mode.
• A firewall is blocking access to the server.
• Either the client or server workstation (or both) is having trouble connecting to the network.
• You are connecting with a dynamic or changing IP address.
• Your client workstations aren't on the same Windows service pack
• Public file sharing is turned off in windows network and sharing center.

To get help on these issues, 
Call: 1-844-620-4696